Billing & plans

Invoice shows a different amount to my bank statement

1 reply · 282 views · started 30 days ago
RD
Rachel D
30 days ago
Question

Invoice says $39, my bank shows a naira figure. Which is real?

SK
Sam K
30 days ago

Both. Prices are quoted in USD; the card is charged the naira equivalent until USD is enabled on the payment processor. The receipt shows both figures for that reason — the dollar price you agreed and the naira amount that hit the card.

If the two don't reconcile at the rate on the receipt, that's worth raising.